Citizens, businesses and delivery partners must be able to interact with government officials and services, or those working on behalf of government, sharing appropriately formatted, editable documents.
Officials within government departments also need to work efficiently, sharing and collaborating with documents. Documents in this context include word processed text, spreadsheets and presentations.
Citizens, businesses and government officials need to be able to access and read government documents on their own devices. Documents in this context include word processed texts, spreadsheets and presentations.
Location-based services and maps are becoming more important in the delivery of digital services. The standards for the interoperability of spatial data are defined by the Open Geospatial Consortium, and are well supported by suppliers and open-source (and form the basis of INSPIRE). However, to make the best digital services (fastest, easiest to use, most responsive, most functional), service managers and developers are resorting to REST/JSON approaches for spatial data, following the wider Web industry. Standards for spatial REST/JSON will allow better interoperability between clients and services.